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How to order with Thai delivery apps (GrabFood and LINE MAN)

You can order food delivery in Thailand through GrabFood in the Grab app or the LINE MAN app. For your first order, enter the delivery address and the pickup location at your hotel, then check the payment method and total amount before confirming. GrabFood supports cash payments, and both apps show delivery fees and promotion terms on the order screen.

At a glance

Which food delivery app should I use in Thailand?

GrabFood is the food delivery service within the Grab app, while LINE MAN is a separate food delivery app. foodpanda ended its local service in Thailand on May 23, 2025, and is no longer available.

Grab says its in-app feature translates food descriptions and merchant information into nine languages, including English and Korean. Try using the translation feature when choosing from the menu.

How do I place my first order?

  1. 1. Open a delivery app and enter your address

    Use GrabFood in the Grab app or LINE MAN in the LINE MAN app. For a hotel delivery, enter the building and tower details and your room number in the delivery notes, as well as the address.

  2. 2. Choose a restaurant and dishes

    Check the menu descriptions and merchant information, then choose what you want. In the Grab app, you can use the translation feature if available.

  3. 3. Add your pickup location in the notes

    Hotel pickup procedures vary. Request lobby pickup in the order notes, and do not assume the rider will deliver to your room.

  4. 4. Check the delivery fee and payment method

    Check the delivery fee, service charges, and payment method before confirming your order. GrabFood supports cash payments, but you must select the payment method yourself before ordering.

  5. 5. Confirm your order and watch for arrival notifications

    After confirming your order, check the hotel front desk’s delivery rules when you receive an arrival notification, then go to the specified pickup point.

How much do GrabFood and LINE MAN delivery cost?

The delivery fee may vary depending on your location, restaurant, and applicable promotions. Check the exact fee and minimum order requirements on the order screen.

App / termsFee details
GrabFood delivery feeVaries depending on the distance between the restaurant and delivery address, peak traffic times, weather, and the number of available riders.
GrabFood small-order fee · Bangkok and other areasIn Bangkok, Pathum Thani, Nonthaburi, Samut Prakan, and Samut Sakhon, a 20 baht fee applies when the food order is under 80 baht.
GrabFood small-order fee · PhuketIf the food order is under 55 baht, the difference between the order amount and 55 baht is added as a fee.
GrabFood small-order thresholdCalculated based on the food order amount only; delivery fees and other charges are excluded. There is no small-order fee if you choose restaurant pickup.
LINE MAN delivery feeVaries by service area and can be checked in the app before confirming your order.
LINE MAN promotionsFor participating restaurants, the 0 baht delivery offer applies to the first kilometer under the standard terms. Check the minimum order amount for special delivery fees on the order screen.

How do overseas card payments differ from cash payments?

GrabFood supports cash payments, and you must select your payment method before ordering. LINE MAN’s terms say that food and service fees can be paid in cash to the rider or through electronic payment methods offered by the company.

Paying with a foreign-issued card or e-wallet through Grab incurs a 3% overseas payment fee on the transaction, with a minimum fee of 1 baht. Check the amount shown just before payment.

Can I order alcohol through a food delivery app?

Online sales of alcohol to general consumers are prohibited in Thailand, so it is best not to expect to order alcohol through a food delivery app.

What to do in these situations

Getting a delivery at your hotel?

Request lobby pickup in the order notes and include your room number and building and tower details. When you receive an arrival notification, check the delivery rules with the front desk.

Placing a small order?

Check the GrabFood small-order threshold for your area. There is no small-order fee if you choose restaurant pickup.

Want to avoid overseas card fees?

You can choose your payment method in GrabFood before ordering, so consider paying in cash. Payments with foreign-issued cards or e-wallets incur the stated overseas payment fee.

Looking for alcohol?

Treat food orders and alcohol sales separately instead of expecting to order alcohol through a food delivery app. Online sales of alcohol to general consumers are prohibited in Thailand.

Checklist before you set off

FAQ

Which apps can I use to order food delivery in Thailand?

You can use GrabFood in the Grab app or the LINE MAN app. foodpanda has ended its local service in Thailand.

Can I pay cash for GrabFood?

Yes. It is supported. Select your payment method in the app before ordering.

What is GrabFood’s overseas card fee?

Payments with foreign-issued cards or e-wallets incur a 3% fee on the transaction, with a minimum fee of 1 baht.

Can I check the LINE MAN delivery fee before ordering?

Yes. Delivery fees vary by service area and can be checked in the app before confirming your order.

Will the rider deliver to my hotel room?

Pickup procedures vary by hotel. Request lobby pickup in the notes, and check the delivery rules with the front desk when you receive an arrival notification.

Can I order alcohol through a Thai delivery app?

Online sales of alcohol to general consumers are prohibited, so it is best not to expect to order alcohol through a food delivery app.

Official sources & check dates

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Site updated: 2026-10-28